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For updates about service disruptions and restorations on the weekends or before 8 a.m. or after 5 p.m., Monday through Friday, please visit our Facebook and Twitter pages. To report downed power lines or if you smell gas, call 911 or CoServ at (940) 321-7800 or (800) 274-4014. 

 

 

  

 UPDATE ON MCKINNEY EARLY MORNING DISRUPTION/RESTORATION:  

6:45 a.m. - Service has been restored to all but 2 Members.

5:45 a.m. - Crews have restored (through backfeeding power) about 2,400 of the 2,900 originally affected.  The remaining 528 are affected by the pole and wire damage in the immediate vicinity of the vehicle accident. Dispatch advises it will be close to an hour (probably 6:45 a.m.) before those Members who remain without power will be restored. Crews are working as quickly and safely as possible but we understand the damage was significant. We appreciate your patience

5:00 a.m. - About 2,900 McKinney Members served by a circuit affected out of our Custer substation are without power. Crews dispatched and en route already to assess.  Meanwhile, Dispatch advises that a vehicle struck a utility pole at Custer and Big Horn. Crews will cooperate with first responders and assess and repair as soon as possible.

We recognize this circuit has been affected a few times recently - mostly due to adverse weather - and we apologize for the inconvenience. 

 

PROOF OF RESIDENCY: Summer's here but a new school year is right around the corner. Do you need a copy of your most recent statement to establish Proof of Residency with your child’s school? Register your CoServ Online account today to access and print out a copy of your most recent bill online. 

 

 

NON-EMERGENCY REQUESTS: Street light out in your neighborhood? Need help with your CoServ account? You can contact us about these non-emergency issues by filling out the appropriate form below, or by using an alternative contact method listed on the right. We will process your submission within three business days (in most cases, within 24 hours).

 

 

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Phone: (940) 321-7800 (local)
  (800) 274-4014 (toll-free)
  (940) 270-6640 (fax)

Business Hours:
Customer service representatives are here to serve you from 8 a.m. to 5 p.m., Monday through Friday. Our Dispatch team stays on-call 24 hours a day, seven days a week, to answer outage reports and other emergencies.

 

Payment Address:  P.O. Box 650785
   Dallas, TX 75265-0785

 

Map to Headquarters:  7701 S Stemmons
   Corinth, TX  76210-1842