NOTICE: Now's a good time to be sure we have your current phone/e-mail - please use an online account to update - and to like/follow us on Facebook and Twitter.
12/09/2013: Road conditions Monday morning are expected to remain icy and extremely hazardous, with temperatures rising above freezing in the afternoon. Please use caution on roadways and never travel in these conditions without a blanket, a fully charged cellphone and water in your vehicle. (More Winter Safety Tips here.) The possibility of service disruptions still exist, and we will be updating CoServ Members and Customers here and on our Facebook and Twitter pages.
SUMMARY OF DISRUPTIONS AND RESTORATIONS: Between 7 p.m. Thursday and 7 p.m. Sunday, CoServ Electric reported 10 weather-related power disruptions affecting about 4,100 Members. This represents about 3 percent of the total number of CoServ Members throughout our six-county service territory. Most disruptions had been restored by 11 p.m. Friday, with an average restoration time of 2.5 hours, and no disruptions were reported Saturday or Sunday. If you need to report an outage, please call 940-321-7800 or post on our Facebook or Twitter pages.
NON-EMERGENCY REQUESTS: Street light out in your neighborhood? Need help with your CoServ account? You can contact us about these non-emergency issues by filling out the appropriate form below, or by using an alternative contact method listed on the right. We will process your submission within three business days (in most cases, within 24 hours). To report downed power lines or if you smell gas, call 911 or CoServ at (940) 321-7800 or (800) 274-4014.
PHONE-SCAM ALERT UPDATE: 3 things you can do to avoid becoming a fraud victim
SERVICE DISRUPTIONS AND RESTORATIONS: For updates about service disruptions and restorations before 8 a.m. or after 5 p.m., please visit our Facebook and Twitter pages.