Payment Options

Beware of scammers representing themselves as payment services! CoServ payments should only be made through the formats listed below. CoServ offers a variety of payment options, including eBill subscription through your CoServ account.

“No fee” payment options:

  • Online: Use your bank account information or credit/debit card to make an immediate one-time payment, schedule future payments or set up automatic payments for your account balance each month.
  • By mail: Send your check or money order with the payment stub to CoServ, P.O. Box 650785, Dallas, TX 75265-0785.
  • By Phone: Members and Customers can pay by calling 1-800-807-3891.  
  • Online bill-pay through your bank: Most banks provide free bill-pay services, giving you complete control of your monthly payment. Allow 5-7 days for CoServ to receive payment. Please update your CoServ utility account number on your bank's bill-pay system if you move from one CoServ address to another.
  • Rolling Average Billing: For residential Members with 12 months CoServ service and a zero balance. To initiate, please call 1-800-807-3891.
  • Automatic bank draft: Commercial and Industrial Members only. Account balance drafted from your savings/checking account monthly.

“Fee-based” payment option:

  • Authorized Pay Locations: Cash payments only, and a $1.50 fee applies. (NOTE: Walmart is not an authorized payment location. Payments made at Walmart take 3-5 business days to post to your account.)  Download a PDF of the locations or view the locations on an interactive map.