Online Bill Pay

Contact Us

For updates about service disruptions and restorations on the weekends or before 8 a.m. or after 5 p.m., Monday through Friday, please visit our Facebook and Twitter pages. To report downed power lines or if you smell gas, call 911 or CoServ at (940) 321-7800 or (800) 274-4014. 


UPDATE: Service restored to our Bartonville Members.  Crews were not able to provide the cause at this time. We appreciate your patience.  OUTAGE: At 10:10 a.m. on 10/1/14, 70 Bartonville Members experienced an interruption in service.  The affected communities are Badminton Heights, Brasher Estates and Stoney Ridge. Cause unknown at this time.


Between 5 p.m. Friday, Oct. 3, and 4 a.m. Monday, Oct. 6, the CoServ online account platform will not be available as we transition to a redesigned and online account system.  Members/Customers can still remit payment(s) online during this system maintenance window. We apologize for any inconvenience.





NON-EMERGENCY REQUESTS: Street light out in your neighborhood? Need help with your CoServ account? You can contact us about these non-emergency issues by filling out the appropriate form below, or by using an alternative contact method listed on the right. We will process your submission within three business days (in most cases, within 24 hours). 


Select Contact Form:

Questions and Comments

* Required Fields  

* Contact Type:
* First Name:
* Last Name:
* Phone:
* E-Mail:
Customer #:
Service Address
* Comment:

Phone: (940) 321-7800 (local)
  (800) 274-4014 (toll-free)
  (940) 270-6640 (fax)

Business Hours:
Customer service representatives are here to serve you from 8 a.m. to 5 p.m., Monday through Friday. Our Dispatch team stays on-call 24 hours a day, seven days a week, to answer outage reports and other emergencies.


Payment Address:  P.O. Box 650785
   Dallas, TX 75265-0785


Map to Headquarters:  7701 S Stemmons
   Corinth, TX  76210-1842