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Contact Us

For updates about service disruptions and restorations on the weekends or before 8 a.m. or after 5 p.m., Monday through Friday, please visit our Facebook and Twitter pages. To report downed power lines or if you smell gas, call 911 or CoServ at (940) 321-7800 or (800) 274-4014. 

 

UPDATE: Members in the Villages of Cross Roads have been restored. The cause is unknown at this time. Service has also been restored in Double Oak. The cause was a squirrel. Thank you for everyone's patience. OUTAGE: On 7/30/14, 17 Members in Double Oak and 33 Members in the Villages of Cross Roads have experienced a disruption of their electric service. Our crews are working to determine the causes and will restore as soon as possible.  We are sorry for the inconvenience.

 

PROOF OF RESIDENCY: Summer's here but a new school year is right around the corner. Do you need a copy of your most recent statement to establish Proof of Residency with your child’s school? Register your CoServ Online account today to access and print out a copy of your most recent bill online. 

 

WIN A ROUGHRIDERS TICKET PACKAGE: We are still accepting entries from CoServ Members and Customers who want to win a night of family fun and see the Class AA Frisco RoughRiders at Dr Pepper Ballpark, but hurry: The final day to enter is July 31. Enter to win here   

 

NON-EMERGENCY REQUESTS: Street light out in your neighborhood? Need help with your CoServ account? You can contact us about these non-emergency issues by filling out the appropriate form below, or by using an alternative contact method listed on the right. We will process your submission within three business days (in most cases, within 24 hours).  

 

 

 

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Phone: (940) 321-7800 (local)
  (800) 274-4014 (toll-free)
  (940) 270-6640 (fax)

Business Hours:
Customer service representatives are here to serve you from 8 a.m. to 5 p.m., Monday through Friday. Our Dispatch team stays on-call 24 hours a day, seven days a week, to answer outage reports and other emergencies.

 

Payment Address:  P.O. Box 650785
   Dallas, TX 75265-0785

 

Map to Headquarters:  7701 S Stemmons
   Corinth, TX  76210-1842