When can I expect to receive my bill?
Each month, CoServ Electric reads your meter and mails you a bill. Your due date is 17 days from the day we mail your bill. If you don’t pay your bill on time, you will be charged a late fee equal to 5 percent of the most recent Electric Energy Charge, Customer Charge and PCRF (Power Cost Recovery Factor). (This offsets our cost to collect from members who don’t pay their bills on time.) You are subject to being disconnected 13 days after the due date.
Why is my electric bill high? How can I lower it?
What should I do if I can’t pay my bill on time?
Who do I call if I smell gas near my home or business?
How do I report a power outage?
Who do I contact if I have a question about my account?
Who do I contact to conduct an energy audit of my home or business?
Why are more recent years' Capital Credit retirements paid at a discount?
How do I find out which board director represents my area?
Why do you charge a late fee for not paying on time?
How are your rates determined?
What is the PCRF?
Why do you charge a $3.95 fee to pay by phone or online?
What are my options for billing plans?
What are my options for payment methods?
What are the different charges on my bill?
I’m working on a home improvement project, and I plan to dig on my property. Are there any precautions I should take?
I experience frequent power surges or unexplained outages. What should I do?