How will CoServ ensure billing accuracy when my meter is changed out?

Is the government applying guidelines to CoServ because of the grant?

Will accepting the DOE grant just raise our taxes and let the government control us?

Why did CoServ decide to do this?

Is CoServ using its eCoGrid to make more money off me?

How does CoServ Electric know that CoServ eCoGrid technology works?

Other electric providers' customers have complained about these meters.  Why would CoServ deploy them in our area?

If I want to start saving money now by reducing my energy use, what steps can I take?

Who approved the decisions about the CoServ eCoGrid?

Why was my meter selected for the proof of concept?

Will CoServ control the amount of power used in my home or the time of power use without my permission?

I need to replace an appliance now, and I’m interested in building a home area network (HAN) to better manage my energy consumption. Which smart appliances will be compatible with my advanced meter?

Will smart appliances be compatible with the CoServ eCoGrid? If so, when?

How do you know electronic meters are accurate?

How will you ensure that my old meter is read correctly and the new meter is accurate?

What if I don’t allow CoServ to take my old meter?

Will CoServ charge a fee for my meter when installers come to my door or place a fee on my bill?

What should I do to protect electronic components, devices and equipment in my home or business in the event of a power interruption?

Which meters are you planning to use?

Will CoServ’s advanced meters be able to measure power generated by Members who co-generate electricity with individual solar and wind installations?

How do I understand the display cycles on my new meter? 

Can advanced meters monitor household activity and occupancy?

Advanced meters have wireless communication technology. Can the wireless signals be intercepted by unauthorized and unknown parties?

Some people believe that data about occupant’s daily habits and activities are collected, recorded, and stored in permanent databases which are accessed by parties not authorized or invited to know and share that private data. What is CoServ’s position on electricity usage data?

I’m concerned that those with access to smart meter databases can review history of household activities to gain a detailed view of the lives of the occupants. What does CoServ do with the information from my meter?

I’m concerned that advanced metering information or databases may be shared with, or fall into the hands of unauthorized parties. How do you plan to address this issue?

Some people believe that “smart meters” are, by definition, surveillance devices. Does CoServ agree with this assertion?

Is it possible with analysis of certain usage data for unauthorized parties to determine medical conditions, personal activities, physical locations of persons within the home, vacancy patterns, and/or personal information and habits of the occupants?

I’m concerned that CoServ has not adequately disclosed the particular recording and transmission capabilities of the smart meter, or the extent of the data that will be recorded, stored and shared. Can you address this issue?

I’ve heard that advanced meters can individually identify electrical devices inside the home and record when they are operated. Is this an invasion of privacy?

When will meters come to my area?

When did CoServ begin communicating with Members about advanced metering?

Will CoServ force me to participate in a time-based rate program?

What effect will the CoServ eCoGrid project have on electric rates?

Will eCoGrid enable CoServ to charge more at peak times and will the project change the CoServ rate structure?

I’ve read news reports about RF (radio frequency) associated health concerns. Is there a danger?

News reports have raised concerns about house fires that occurred when an advanced meter was installed. Is there a fire danger?

Can advanced meters affect my hearing aid or pacemaker?

Why did my lawn sprinkler, spa, or other device with an automatic timer reset when you changed my meter?