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CoServ Electric representatives from Texas Meter & Device (TMD) will:
- Arrive in clearly marked vehicles
- Identify themselves as CoServ Electric representatives from TMD
- Knock on your door as a courtesy before accessing the meter
- Conduct a visual inspection of the existing meter and meter base
- Verify the current and new meter identification
- Photograph both meters and readings
- Record the final reading using a hand held computer
- Remove the current meter
- Thoroughly examine the socket and internal wiring
- Conduct a voltage check to ensure safe operating condition
- Install the new advanced meter
- Close and lock the meter base cover
- Leave a door hanger advising the new meter is installed
If any unsafe electrical conditions exist, we will not proceed with installation and will contact you as soon as possible.
If you are home when installers arrive, you should:
- Secure animals
- Ensure safe access to your meter
- Expect a momentary service interruption
If the CoServ Electric representative is unable to complete your meter change-out due to an aggressive animal, locked gate or obstructed access, we will leave a door hanger advising of the reason for the unsuccessful exchange and a telephone number for you to schedule an installation appointment.
Watch the video for more details. Check out the PUC study on meter accuracy and learn how to read your new meter.
To learn more about how CoServ protects its Members' confidential information and data, view our Privacy Policy.
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