For COVID-19 resources and updates, please click here.

CoServ Response to COVID-19 Outbreak

The COVID-19 pandemic has highlighted the need for accurate information from reliable sources. This page is designed to provide CoServ Electric Members and  Gas Customers with updates and links to resources they might need. If you see a broken link or would like to add one, please contact communications@coserv.com.

If you need financial assistance, please contact one of the social service agencies listed on our COVID Relief Fund page. If you would like to help your CoServ neighbors by making a one-time, tax-deductible donation to the relief fund, please visit CoServ.com/Donate

You can also follow us on social media for updates:

    

COSERV NEWS
In response to the COVID-19 pandemic, CoServ has implemented several measures designed to protect the health of Employees, ensure that our Members and Customers continue to have uninterrupted electricity and natural gas service, and assist our neighbors who are suffering financial hardships. These steps include: 

➡️ Suspending disconnections, penalties and late fees for nonpayment for residential Members and Customers through June 15
➡️ Closing the main CoServ office and having more than 95 percent of Employees work from home
➡️ Designating $200,000 for the CCF COVID-19 Emergency Relief Fund and accepting additional donations

In addition:

OTHER NEWS

With retail stores, restaurants and other businesses reopening for business at 25 percent capacity May 1, it’s important to know what’s allowed and what’s prohibited with the latest COVID-19 restrictions.

Gov. Greg Abbott’s issued an executive order that goes into effect May 1 that lifts the stay-at-home order. That could be expanded to barber shops, salons, massage parlors and other similar businesses on May 18 depending on how well the first phase of reopening Texas goes.

Here's a roundup of news stories to help you navigate this first phase of reopening.

Texas has 50 new coronavirus deaths, biggest one-day increase

The Dallas Morning News
Texas reported its biggest one-day increase in deaths from the new coronavirus on Thursday, one day before come business across the state will be allowed to reopen their doors to customers. Dallas County reported its highest one-day increase in coronavirus cases as its death toll surpassed 100.

What does 25% occupancy for Texas businesses reopening Friday actually mean?

The Dallas Morning News
Restaurants across Texas reopened May 1 at 25 percent capacity with parties six feet apart. Gov. Greg Abbott's executive order includes "strong recommendations" that restaurants should have hand sanitizing stations at the door and use disposable menus. Patrons are encouraged to wear face masks but it's not required.

Texas businesses can open Friday. Here are more questions and answers about the plan to reopen the state

The Dallas Morning News
Texans who can't go back to work because of health concerns will still be allowed to receive unemployment benefits. That includes people diagnosed with COVID-19 or who live with someone who has been diagnosed; people quarantined because of COVID-19 exposure; people who are at high risk of COVID-19 complications because of their age or who live with someone at high risk because of their age; and people who cannot obtain child care.

CITIES/TOWNS
Allen Fort Worth Oak Point
Argyle Frisco Parker
Bartonville Hackberry Pilot Point
Carrollton Highland Village Plano
Celina Justin Ponder
The Colony Krugerville Providence Village
Copper Canyon Krum Prosper
Corinth Lake Dallas Rhome
Crossroads Lewisville Roanoke
Denton Little Elm Sanger
Double Oak Lucas Valley View
Fairview McKinney Wylie
Flower Mound Murphy  
Forney Northlake  
SCHOOL DISTRICTS
Argyle ISD Krum ISD Northwest ISD
Aubrey ISD Kaufman ISD Pilot Point ISD
Carrollton/Farmers Branch ISD Lake Dallas ISD Plano ISD
Denton ISD Lewisville ISD Ponder ISD
Era ISD Little Elm ISD Prosper ISD
Forney ISD Lovejoy ISD Sanger ISD
Frisco ISD McKinney ISD Wylie ISD
COUNTIES
Collin Grayson
Cooke Kaufmann
Dallas Tarrant
Denton Wise
STATE  
Texas Department of State Health Services
FEDERAL
Centers for Disease Control and Prevention
GLOBAL
Map tracking pandemic (Johns Hopkins)
OTHER RESOURCES
American Red Cross
Federation of American Scientists
United Way