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About
CoServ's Mission is to deliver excellent service to our Members and Customers by providing safe and reliable energy solutions.
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About CoServ - CoServ's Mission is to deliver excellent service to our Members and Customers by providing safe and reliable energy solutions.
CoServ's Vision is to be a respected leader dedicated to implementing innovative ideas that fulfill the needs of those we serve.
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About Electric Co-ops - CoServ Electric is the second largest electric cooperative in the Lone Star State. We serve more than 188,000 Member-owners in the North Texas counties of Denton, Collin, Cooke, Wise, Tarrant and Grayson.
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Annual Meeting - CoServ Electric holds an Annual Meeting each year in June to allow members to participate in the Q&A session, to meet their member-elected Board of Directors, and to hear the President/CEO discuss the organization's strategic plan and developements of that year.
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Board of Directors - Member-owners of CoServ Electric are represented by a member-elected Board of Directors. Learn more about your cooperative and how you benefit as a member-owner of a not-for-profit electric utility.
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Capital Credits - CoServ Electric is the second largest electric cooperative in the state of Texas. As a co-op, we are responsible to you, our member-owners, rather than to shareholders. We provide power to you as close to cost as possible, and any margins generated are returned to the members in the form of Capital Credits once financial obligations are met.
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About CoServ Gas - Make no mistake – this organization isn’t like other gas utilities. CoServ Gas was established in 1998, so our infrastructure is more modern than many other companies in this industry.
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Annual Reports - CoServ Electric's financial records are an open book. Review our annual reports.
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Customer Care
The friendly, local Employees make you feel like much more than a number on an account. Welcome to that company, CoServ. What can we help you with today?
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Request New Service -
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About Your Bill - Do you have a question about terms of service, sections of your bill, charges, and fees? Learn more below.
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Payment Options - CoServ offers a variety of payment options, including eBill subscription through your CoServ account.
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Electric Rates And Tariff - The deregulated areas of Texas cover about 85 percent of the state. So where does this leave the 15 percent of the state that is exempt from this system for buying and selling electricity? In the case of CoServ Electric, a nonprofit provider, the answer is: In good hands with stable rates and reliable service. Check out the Texas Coalition for Affordable Power released an update in 2012 to Deregulated Electricity in Texas—A History of Retail Competition.
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Gas Rates and Tariff - Keep in mind that CoServ Gas, like other Texas gas utilities, does not mark up the price of natural gas for a profit. Rather, our revenue comes from the cost of delivering gas to your home or business.
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Critical Care - If you or someone at your location uses life-sustaining equipment powered by electricity, you may qualify for “critical care” status. Your account will be coded to make our service technicians aware of your situation. We will notify you before any scheduled outages (for maintenance or repair). And, during unexpected outages, you’ll receive high priority as we restore power.
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Energy Assessments - Let one of CoServ Electric's technicians identify the energy-waters in your home or business and provide conservation advice. This service is free to CoServ Electric members. Contact us today to schedule an audit.
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Line Extensions - Is your home, business, well or barn too far away from our power lines to receive CoServ Electric service? Don’t worry. We’ll gladly install more equipment to reach you, per our Line Extension Policy as outlined in Section 305 of our Tariff. Read through the details, then contact Customer Service to get started.
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Weather Policy - The National Weather Service, Dallas/Ft. Worth is the official heat advisory notification site for North Texas.
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SmartHub -
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Energy Solutions
CoServ's Mission: to deliver excellent service to our Members and Customers by providing safe and reliable energy solutions.
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Rush Hour Rewards -
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Solar -
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Wind -
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Reliability - It’s our responsibility to keep the lights on. Our core business objective is to reliably deliver quality electric service to you ... at a low-cost, coupled with outstanding customer service. CoServ designs, builds, and maintains this system with you in mind—knowing that you count on us. Each department strives to ensure your satisfaction, but we also recognize the need for new technology, a systematic approach, and trained Employees dedicated to Power Quality & Reliability (PQ&R).
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Nonstandard Metering Service - Meter Accuracy and Meter Displays
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Community
At CoServ, charitable work matters to us, and we help our neighbors turn their hardships into success stories with the CoServ Charitable Foundation and Operation Roundup.
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CoServ Charitable Foundation - The Foundation supports worthy causes in our service area; primarily funded through employee and customer contributions.
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Academic Initiatives - Giving back to communities in our service area and supporting education resources is a critical part of CoServ Electric’s cooperative principles. Fostering academic development for the children of CoServ members is a high priority.
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Community Initiatives -
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Texas Co-Op Power -
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