Ask CoServ is our newest platform to help get you answers to questions you may have regarding outages, billing or even preparations for winter. The video series will address frequently asked questions with enough detail or information to make it feel like you spoke with one of our knowledgeable Customer Care Specialists.
Have a question for Ask CoServ? Email it to firstname.lastname@example.org.
Video 1: Who is ERCOT and what do they do?
This video addresses a few of the biggest questions that came up from Members and Customers after Winter Storm Uri left many Texas residents without electricity for days.
How is the February winter storm going to affect my monthly bill?