COVID-19 hasn't stopped scammers but you can help us slow them down

COVID-19 hasn't stopped scammers but you can help us slow them down

Scammers have gotten increasingly sophisticated, spoofing CoServ’s phone number to avoid Caller ID, using CoServ’s online messaging about disconnections, and even using the prerecorded “Thank you for calling CoServ” message if Members are tricked into responding to their bogus call center.

As A Meter Of Fact: Mean Tweets Edition

As A Meter Of Fact: Mean Tweets Edition

Reading reviews online for your business can sometimes feel like picking petals off of flowers. Some say they love us, some say they hate us. But how do we really feel about that Google rating?

Online or on the phone, we're here to serve

Online or on the phone, we're here to serve

CoServ’s communication goal is simple: As your trusted energy advisor, we want to answer any questions you have about your account and help you find ways to save energy and money. Here are several ways you can stay in touch with us.

Customer Care Team adjusts to handling calls from home

Customer Care Team adjusts to handling calls from home

Many things have changed for CoServ’s Customer Care Team since they began working from home in the spring due to COVID-19. One thing that hasn’t is serving CoServ Members and Customers.

Unexpected Ways To Save This Summer

Unexpected Ways To Save This Summer

You may already be a pro at the usual money-saving habits. But here are two tips you may not have heard before.

Q&R - What is Operation Roundup?

Q&R - What is Operation Roundup?

CoServ establishes COVID-19 relief fund

CoServ establishes COVID-19 relief fund

CoServ today announced the creation of an emergency relief fund to assist Members and Customers affected financially by the COVID-19 pandemic.

COVID-19 updates: Need help? State and federal resources are here to help

COVID-19 updates: Need help? State and federal resources are here to help

State and federal agencies have assembled a wealth of resources for those affected by the COVID-19 outbreak. The unprecedented shelter-in-place orders have disrupted businesses, caused thousands of layoffs and furloughs while also damaging livelihoods and the overall U.S. economy.

Real-time CoServ bill payments now accepted at MoneyGram locations

Real-time CoServ bill payments now accepted at MoneyGram locations

CoServ Electric Members and Gas Customers now have the option of paying their bills at more than a hundred MoneyGram agent locations in North Texas.

CoServ grant provides counseling for veterans, first responders at Youth and Family Counseling

CoServ grant provides counseling for veterans, first responders at Youth and Family Counseling

Military veterans, firefighters, police officers and young adults who have aged out of the foster care system all seek counseling at the Youth and Family Counseling Centers in Lewisville and Denton

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