Phone scam: How to bust the scammers and see through their deception

Phone scam: How to bust the scammers and see through their deception

Chances are, scammers don’t know what your real balance due is – they’re quoting a fake amount – but you can look up your real balance easily through SmartHub.

Want to join the CoServ team?

We're looking for Customer Care Specialists

Want to join the CoServ team?

Are you enthusiastic, motivated and friendly? Do you love helping people solve problems? If you answered yes, you may have an amazing opportunity to join one of the largest and fastest-growing cooperatives in the country. CoServ is looking for individuals to join our team as Customer Care Specialists.

CoServ has a new way to report an outage

Members can text the new 10-digit number

CoServ has a new way to report an outage

If you’re already signed up to receive text alerts, you are already enrolled with the new number and don’t need to enroll again. Delete the old six-digit number and save the new 10-digit number in your mobile device.

CoServ launches new phone number to text for outages

CoServ launches new phone number to text for outages

On June 10, CoServ launched a new number that Members can use to report power outages, check the status of an outage and get notifications for when power will be restored.

Weather Report: Deluge brings cooler temperatures, less energy consumption for May

Weather Report: Deluge brings cooler temperatures, less energy consumption for May

North Texas received more than 7 inches of rain in May, leading to cooler temperatures and, likely, less energy consumption for CoServ Members.

A day in the life of a CoServ Customer Care Specialist

A day in the life of a CoServ Customer Care Specialist

CoServ Customer Care Specialist Connie Schmitz talks about the variety of calls she gets from CoServ Members. 

Weather Report: April's mild temperatures should mean lower power bills

Weather Report: April's mild temperatures should mean lower power bills

With average temperatures in the mid-60s, CoServ Members should expect April energy consumption to be about the same or less than last April. 

Answers to Your Winter Weather Concerns

Answers to Your Winter Weather Concerns

While CoServ Electric does not yet know all the costs associated with the extreme winter weather from last week that we are all still recovering from, we are working to recognize our Members’ concerns.

CoServ addresses 'estimated usage' concerns after last week's winter storm

CoServ addresses 'estimated usage' concerns after last week's winter storm

CoServ Members are never charged based on estimated usage -- only actual usage. 

Winter Emergency Update: ERCOT issues Energy Emergency Alert 3, calls for rotating outages to maintain grid stability

Winter Emergency Update: ERCOT issues Energy Emergency Alert 3, calls for rotating outages to maintain grid stability

ERCOT issued an EEA level 3 and has called for statewide rotating outages to maintain grid stability. Rotating outages are temporary, controlled events designed to achieve grid stability.

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