Routine website maintenance between midnight and 6 a.m. Monday, August 17, could result in delays and the inability to access certain areas of CoServ.com. We apologize for any inconvenience this may cause and thank you for your patience.
Chances are, scammers don’t know what your real balance due is – they’re quoting a fake amount – but you can look up your real balance easily through SmartHub.
We're looking for Customer Care Specialists
Are you enthusiastic, motivated and friendly? Do you love helping people solve problems? If you answered yes, you may have an amazing opportunity to join one of the largest and fastest-growing cooperatives in the country. CoServ is looking for individuals to join our team as Customer Care Specialists.
Members can text the new 10-digit number
If you’re already signed up to receive text alerts, you are already enrolled with the new number and don’t need to enroll again. Delete the old six-digit number and save the new 10-digit number in your mobile device.
On June 10, CoServ launched a new number that Members can use to report power outages, check the status of an outage and get notifications for when power will be restored.
North Texas received more than 7 inches of rain in May, leading to cooler temperatures and, likely, less energy consumption for CoServ Members.
CoServ Customer Care Specialist Connie Schmitz talks about the variety of calls she gets from CoServ Members.
With average temperatures in the mid-60s, CoServ Members should expect April energy consumption to be about the same or less than last April.
While CoServ Electric does not yet know all the costs associated with the extreme winter weather from last week that we are all still recovering from, we are working to recognize our Members’ concerns.
CoServ Members are never charged based on estimated usage -- only actual usage.
ERCOT issued an EEA level 3 and has called for statewide rotating outages to maintain grid stability. Rotating outages are temporary, controlled events designed to achieve grid stability.