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When CoServ was required to shed load by the Electric Reliability Council of Texas (ERCOT) during last week’s extreme winter storm, several school districts and large businesses stepped up to proactively lower their electric and natural gas usage so there would be more power for homes. 

CoServ wants to thank everyone for their patience after a very difficult and challenging week. Our electric Members aren't used to even a minor power outage, let alone one that lasts for hours! The numbers back up the fact that we are the most reliable utility in Texas year in and year out.  We hope our Electric Members and Gas Customers are safe, warm and comfortable this weekend.

CoServ has stopped the rotating outages at the request of the state’s grid operator and we have restored power to the majority of our Members. 

ERCOT issued an EEA level 3 and has called for statewide rotating outages to maintain grid stability. Rotating outages are temporary, controlled events designed to achieve grid stability.

CoServ has issued a conservation alert to all customers – Electric and Gas – on its website and across all social media channels.

We answer a question from a Member who noticed a spike in one of their winter bills.

Temperatures dipped below freezing on five days in January and the average temperature was 2.8 degrees cooler than the same month last year, which means energy consumption will be slightly higher. 

Over the past few months, several thousand CoServ Members have received video explanations when their bill was significantly higher or lower than the month before.

North Texas didn’t get a White Christmas but there were some chilly nights, including six times where temperatures dipped below freezing.