Online or on the phone, we're here to serve

CoServ’s communication goal is simple: As your trusted energy advisor, we want to answer any questions you have about your account and help you find ways to save energy and money. Here are several ways you can stay in touch with us.


Questions, comments, suggestions?

Send your message to, and a local Customer Care Specialist will reply.

CoServ App

Access all the SmartHub options on your mobile device to stay on the go and in control. (Note: You must register your account before accessing it on the app.)


Online Chat

Visit between 8 a.m. and 5 p.m. to chat with a Customer Care Specialist.



Manage your account online at, where you can set up your communication preferences, track your energy usage, and establish automatic payments and paperless billing.



Weekdays 8 a.m. to 5 p.m.
(940) 321-7800

Toll free
(800) 274-4014

For emergencies, call one of these numbers 24/7:

Gas Emergency
(844) 330-0763

Electric Emergency
(844) 330-0762

Stay informed with these links: 


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