Potential Hazards

Besides liquid petroleum and natural gas, pipelines transport a variety of products for our everyday lives such as oxygen for hospitals. They may contain other types of gases, chemicals, hazardous liquids, refined products or crude oil, as well as nonflammable products. If a leak were to occur on the pipeline, some of these materials could cause environmental damage. Other products may be highly flammable, or harmful if inhaled, cause eye or skin irritation and possible difficulty breathing. Because of these potential hazards, it is important to be able to recognize a pipeline leak. CoServ pipelines transport natural gas and this is what you need to know: 

How to recognize gas leaks

Pipeline emergencies include damaged pipelines, a fire, or explosion near or directly involving a pipeline, a natural disaster affecting the pipeline, a leaking pipeline, or leaking pipes in your house or building.

Tips to help you recognize a gas leak

  • Look: Persistent bubbling in standing water or discolored vegetation are signs of a possible leak around the pipeline.
  • Listen: Note any unusual noise like a hissing or roaring sound.
  • Smell: Odor is an easy way to identify the release of natural gas. Natural gas in its original state is odorless. An additive is injected into the gas supply to help our Customers smell and identify the release of natural gas. That additive smells like rotten eggs.

What NOT to do when a leak occurs

  • Do NOT touch, breathe, or make contact with the leaking gas. Stay upwind.
  • Do NOT light a match, start an engine, use a telephone, operate light switches, or do anything that may create a spark.
  • Do NOT attempt to extinguish any pipeline fire that may start.
  • Do NOT drive into a leak or vapor cloud area. Automobile engines may ignite the vapors.

What CoServ Gas will do during an emergency

CoServ Gas will immediately dispatch trained personnel upon notification of an emergency. We will provide information to public safety officials to aid in their response. We will also take the necessary operational steps to minimize the impact of the emergency.

Contact information

To report an emergency, call 911 and immediately notify CoServ Gas at (844) 330-0763. Please do NOT report gas emergencies (including leaks) via email, the Web or social media.