CoServ's favorite stories from 2020

CoServ's favorite stories from 2020

At first glance, 2020 is a year most of us would like to forget. But challenging times test character and often bring out the best in people. These Top 10 stories of 2020 highlight CoServ’s giving spirit and commitment to the communities we serve, even though these challenging times.

Safety training: 'You never stop learning'

For CoServ's Operations Employees, COVID-19 further complicates an already challenging job

Safety training: 'You never stop learning'

The COVID-19 pandemic hasn’t prevented CoServ Employees from doing their jobs, and it hasn’t stopped CoServ’s commitment to safety.

Focus on CoServ families

The 'I Do It For Them' campaign reminds CoServ Employees to make safe choices

Focus on CoServ families

Whether it's their children, spouses or parents, every CoServ Employee has someone who wants them to come home safely every day. This is the premise behind CoServ’s safety campaign, I Do It For Them. The logo features a mom and dad with three young children enjoying a walk, and it is displayed on every CoServ Fleet vehicle as a reminder to stay safe. 

Reliability & Integrity team troubleshoots, resolves power quality issues

Reliability & Integrity team troubleshoots, resolves power quality issues

Whether they’re providing reliable electricity to critical water infrastructure in Highland Village or investigating why the lights flicker at a home in Prosper, the R&I Team provides an important, and often overlooked, service to CoServ Members.

COVID-19 hasn't stopped scammers but you can help us slow them down

COVID-19 hasn't stopped scammers but you can help us slow them down

Scammers have gotten increasingly sophisticated, spoofing CoServ’s phone number to avoid Caller ID, using CoServ’s online messaging about disconnections, and even using the prerecorded “Thank you for calling CoServ” message if Members are tricked into responding to their bogus call center.

As A Meter Of Fact: Mean Tweets Edition

As A Meter Of Fact: Mean Tweets Edition

Reading reviews online for your business can sometimes feel like picking petals off of flowers. Some say they love us, some say they hate us. But how do we really feel about that Google rating?

More and more, coal is gone with the wind in Texas

CoServ expects to increase share of renewables in coming years

More and more, coal is gone with the wind in Texas

Texas’ wind power not only blows away all other states, but it also ranks in the top five among countries worldwide with nearly 25,000 megawatts (MW) of installed capacity at the start of 2019, according to the Energy Information Administration. 

Following a few simple tips this fall will help prep your home for winter

Following a few simple tips this fall will help prep your home for winter

Without fail when the first cold snap hits North Texas, CoServ Gas gets a flood of calls from Customers concerned about a burning smell inside their homes. Most of the time, it's normal and there's nothing to worry about. 

Better together: CoServ assists with goody bags, laptops to start school year right amid COVID-19

Better together: CoServ assists with goody bags, laptops to start school year right amid COVID-19

The start of the 2020-2021 school year was anything but normal. Would learning be virtual, in-person or some combination of the two?

The COVID-19 pandemic forced parents, teachers and school districts to make tough decisions regarding students and classrooms amid continued uncertainty. One thing that shouldn’t be doubted is CoServ’s commitment to academic initiatives.

Online or on the phone, we're here to serve

Online or on the phone, we're here to serve

CoServ’s communication goal is simple: As your trusted energy advisor, we want to answer any questions you have about your account and help you find ways to save energy and money. Here are several ways you can stay in touch with us.

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