What to do if you’re in an outage

CoServ stays prepared for any possible conditions that could cause interruptions for our Members and Customers. Our crews train regularly on operations and safety and are on call 24 hours a day, seven days a week to ensure safe and reliable service for our Members and Customers.

However, there are instances where unforeseen circumstances like severe weather, a vehicle hitting a utility pole or equipment failure could cause an outage..

Current System Conditions View Updates
View Outage Map 1. Check to see if your neighbors have also lost power.
How to Check your Breakers 2. If your neighbors have power, check your electrical panel.
Report an Outage 3. Report an outage online or by calling 855-938-3496
Get Text
Alerts 4. Sign up to receive email or text alerts for status updates.

How to Report an Outage

Online Reporting

Automated Phone Reporting

SMS Reporting (text)

Street Light Outages

Outage Tips

  • Update your info: To ensure quick and easy reporting of an outage, be sure you have your correct information on file.
  • Call before you dig: Call 811 before digging to ensure your own safety and avoid contact with unseen underground utility lines.
  • Tree Trimming: To minimize the potential for damage to power lines, CoServ regularly trims trees to avoid outages and resulting hazards.
  • Common Outage Causes: Some of the most common causes for outages include trees, animals, snow and ice. Other causes include lightning and car accidents.
Weather Safety Tips