Need help? Contact Us

Customer Care Specialists are available Monday through Friday, 8 a.m. to 5 p.m. During times of high volume, chat may be temporarily unavailable.

Payment Address: PO Box 734803, Dallas TX 75373-4803

Pay by phone 24/7: 833-890-6264 or 833-890-4831 (español)

To report downed power lines and other electric emergencies, call 844-330-0762., or report online through your SmartHub account.

To report a gas leak or gas-related emergency, call 911 and  844-330-0763.

If you smell gas, leave the area immediately and, once you're a safe distance away, call 911 and CoServ Gas at 844-330-0763.