Budget Billing Plan Enrollment Guide

Budget Billing plans make it easier to bear those extreme temperature swings by smoothing out the highs and lows. During high-consumption months, you can expect to pay less than the actual usage and during low-consumption months, you can expect to pay more. This allows you more control over your budget and less surprises each month.

Click here to learn more about our Budget Billing plans and other bill pay methods.

Please note: If you’re currently enrolled in one of our Budget Billing plans and would like to switch to the other, you will need to contact us by emailing [email protected] or calling us at 940-321-7800.

Your monthly bill will be an average of your annual usage and the amount is recalculated every April and October to ensure that you neither overpay or underpay.

Enroll in Budget Billing

  1. Log in to your SmartHub account
  2. Click on Budget Billing under the Billing & Payments menu
  3. Click on Enroll next to the service address you would like to enroll
  4. Select either Fixed or Average Budget Billing
  5. Review the estimated bill amount and read the program description
  6. Click Continue
  7. Read and agree to the Terms and Conditions

Please note that if you do not pay by your due date, you will be subject to immediate removal from Budget Billing. If at any time your account is unenrolled or your account is closed, any outstanding balance will be due.

Unenroll in Budget Billing

  1. Log in to your SmartHub account
  2. Click on Budget Billing under the Billing & Payments menu
  3. Click on Unenroll next to the service address you would like to unenroll
  4. Click the continue button

Please note that when your account is unenrolled, any outstanding balance will be due.

Questions? Chat with us in the support box below. We're happy to help!

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