Set up a One-Time Payment

With SmartHub, you can make a one-time or scheduled payment with your debit/credit card. Don't want to log in or create an account? You can click the 'PAY NOW' button below. Both options are fee-free. When using the 'PAY NOW' option, you'll need your account number and the last name or business name associated with the account.

Please be aware that scheduling a payment after your bill due date does not prevent disconnection and your account could still be subject to late fees. If you need more time to pay, you can request a payment due date extension to set up a one-time due date extension. Payment extensions are subject to eligibility requirements.

NOTE: We do not accept Discover or American Express. Industrial accounts are not eligible for payment with a debit/credit card. 

Making a payment with SmartHub

  1. Log in to your SmartHub account
  2. Click on 'Make a Payment' in the left navigation pane or 'Go To Make a Payment' in the Customer Overview.
  3. If applicable, select the service account in the green drop-down menu and select 'Total Due' or 'Other Amount'. If you selected 'other amount', enter the amount you want to pay. Then click 'Pay Now'
  4. Review 'Payment Summary' and click 'Continue'
  5. Select 'Payment Method' and enter 'Payment Date', then click 'Continue'
  6. Review 'Payment Review' and then click 'Submit Payment'
  7. The 'Payment Confirmation' will display. An email will be sent to your subscribed contacts. You may also enter an additional email address if desired.
  8. Click 'Home' button or another link in the left navigation pane if desired.

Making a payment without SmartHub

  1. Click here to make a one-time payment without a SmartHub account. NOTE: you will need your account number, which can be found in the upper right-hand corner of your bill statement.
  2. If applicable, select the service account in the green drop-down menu and select 'Total Due' or 'Other Amount'. If you selected 'other amount', enter the amount you want to pay. Then click 'Pay Now'
  3. Review 'Payment Summary' and click 'Continue'
  4. Select 'Payment Method', then click 'Continue'
  5. Enter the payment details and then click 'Continue'
  6. Confirm that the payment information is correct and click 'Submit'
  7. The 'Payment Confirmation' will display. If you wish to receive an email confirmation, enter an email address and click 'Send'. Or, you may print the confirmation from this screen.

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