Updating Your Information

The easiest way to update your mailing address is through your SmartHub account.

1. Log into SmartHub.
2. Click on 'My Profile', then click 'My Information', then click on 'Update My Billing Address'
3. If you have multiple CoServ accounts, select the account you would like to update from the drop-down menu
4. Update the effective date and update your address
5. Choose whether it's a main address or a seasonal address change
6. If it's a seasonal change, add a start and stop date

Or, you can also email our Customer Care Specialists at [email protected] or chat with us below. Please have your Customer Number, name, previous address, and new mailing address ready. Make sure to keep us updated on future addresses so we can contact you about your Capital Credits.

If you have recently updated your address or transferred service, your online account may not reflect the changes immediately. To access your new account, click the 'Select Property' button above your name and choose your new property.

NOTE: Former Members who would like to update their mailing address for the purpose of receiving Capital Credits, please email [email protected].