COVID-19 UPDATE: CoServ has postponed electricity and natural gas disconnection processes until August 3. However, starting July 1, penalties and late fees will be assessed for CoServ Electric Members. You may still receive a past-due notification in the next few weeks. You can check your account balance in real time and pay your bill on SmartHub. You can also use SmartHub to donate to the CCF COVID-19 Emergency Relief Fund—every penny will assist CoServ Members and Customers who are experiencing financial hardship because of the pandemic.
Our intention is not to add stress during these uncertain times but, instead, to continue providing the uninterrupted flow of electricity and natural gas—and your timely payment helps us do this. We understand that people are going through tough times, and financial assistance and payment extensions are available. If you haven’t signed up for SmartHub and re-enrolled in Auto Pay yet, we encourage you to do so at this time.
If you have any questions about your account, please contact us. Thank you for your cooperation during this challenging time.