We understand that people are going through tough times, and financial assistance and payment extensions are available. It's important for CoServ Members and Customers to call as soon as possible to make arrangements if they can't make a payment. You can check your account balance in real time and pay your bill on SmartHub. If you need additional time to pay your bill, you can request a due-date extension

Working through the CoServ Charitable Foundation (CCF), CoServ has designated $300,000 to seven social service agencies to help provide financial assistance during this challenging time. Members and Customers financially affected by the pandemic are encouraged to contact one of the agencies for assistance. Members and Customers who would like to donate can do so through their SmartHub account or by visiting CoServ.com/Donate. The CoServ Charitable Foundation is an IRS-recognized 501(c)3 charity, and all donations are tax-deductible, as allowed by law.

If you are in need of financial assistance, click here for a list of social service agencies that can serve your needs. 

If you have any questions about your account, please contact us. Thank you for your cooperation during this challenging time.


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