Ways to Pay Your Bill

SmartHub/Online

Need to make a payment? SmartHub is the answer. You can make a one-time payment or a scheduled payment with your debit/credit card and there is no fee for using this method. Alternatively, you can 'PAY NOW' without creating a SmartHub login.

NOTE: We do not accept Discover or American Express. Industrial accounts are not eligible for payment with a debit/credit card.

Stay on the Go and In Control


Download the CoServ app today to pay your bill, manage your energy usage and more.

Additional No-Fee Payment Options:

Make a payment without fees. CoServ doesn't charge a fee to make payments. We accept debit/credit cards, check, money order, bank draft and MoneyGram.

Auto Pay

Account balance drafted monthly from your bank account or debit/credit card. To enroll, log in to SmartHub and visit the "Auto Pay Program" page under the "Billing & Payments" screen.

Mail

Send your check/money order with the payment stub to CoServ, P.O. Box 734803, Dallas, TX  75373-4803.

Phone 24/7

Call 833-890-6264 or 833-890-4831 (español). You’ll need your account number, which is located on the top right of your bill. There is no charge for using a debit/credit card.

Bank

Most banks provide online bill-pay services that allow you to schedule payments from your bank account. (NOTE: Please allow 5 to 7 days for CoServ to receive payment. Also, please make sure your new CoServ account number is on your bank’s bill-pay system.)

MoneyGram

Click here to find the MoneyGram location nearest you. There are no fees for using MoneyGram to make your payments. Please bring:

  • Your payment
  • Your CoServ account number
  • Receive code 18863
  • All MoneyGram locations accept cash; Walmart accepts PIN Debit.

If you are asked to make a payment using an option that isn't listed above, you may be getting scammed. Learn more about how to avoid scams.

Billing Programs

Auto Pay

Enjoy more family time!

We understand how important it is to simplify your budget so you can live your life. You deserve to spend more time focusing on people you love and activities you enjoy. Auto Pay helps you do that so you never have to worry about due dates or late fees.

Smart payments help you save time, avoid service interruptions and eliminate late fees. Set up automatic payments from your bank, credit or debit card today!

Benefits of Auto Pay:

  • Take an item off your "to-do" list
  • Never worry about late fees again
  • Increases security & privacy

How does Auto Pay work?

Bills are automatically drafted from your method of choice (bank, credit/debit card) when your bill is due. You will receive an automatic email confirmation once your payment is processed. Click here to review our Auto Pay Enrollment Guide.

Log in to your SmartHub account to enroll today!

Budget Billing
Paperless Billing

Bill Payment Assistance

Payment Extensions

We understand that people are going through tough times, and financial assistance and payment due date extensions are available. It's important for CoServ Members and Customers to call as soon as possible to make arrangements if they can't make a payment. You can check your account balance in real-time and pay your bill on SmartHub. Click here to learn how to request a payment extension.

Financial Assistance

The CoServ Charitable Foundation donates tens of thousands of dollars every quarter to social service agencies to assist qualifying CoServ Customers during tough times.

If you need help paying your bill, please click here to learn more about Financial Assistance options.