Use SmartHub® tools to manage your CoServ account.
Pay your bill, manage your energy usage and contact us with service issues quickly and easily online or on your mobile device.
SmartHub goes beyond bill payments and usage tracking. This online and mobile app is also a powerful communication tool. Report service interruptions, make account inquiries on the go, and receive a variety of updates, including on outages, via email or text alerts.
Going paperless with SmartHub is easy. With convenient access to your bill anytime, anywhere, doing your part to save the environment is easy, too.
With SmartHub, you'll be notified when your bill is due and can pay securely online or in the app—anytime, anywhere. Sign up for auto payments, set up your secure preferred payment method and let account management go into autopilot.
Budget Billing looks at the average price you paid for electricity in the last six months and sets that as your bill amount for the next six months. Take the guesswork out of what you owe every month today.
Smart Electric Rates
We have solar and seasonal rates designed to fit your lifestyle. Which rate is right for you?
Saving money just got easier. Track your usage and take the guesswork out of your bill. Through detailed graphs, you'll be able to monitor usage 24/7 and track your consumption, finding ways to reduce and save.
Did you know your daily electricity usage is right at your fingertips through your SmartHub account?
You can track your electricity consumption, compare it to past billing periods and even see what your average usage is on a particular day of the week. You can look at your usage for 15-minute increments or explore it by the month by looking back at a year’s worth of data.
Our software analyzes trends to help you find new ways to cut back on energy usage. Members can also take control by setting a Budget Gauge to alert them once they pass a certain threshold. By setting your usage budget, you can see how close you are trending toward that limit.
We also offer the following programs to help our Members understand their energy usage.
Wish you could ask Alexa or Google Assistant for updates about your CoServ account? Now you can! Click here to learn more.
Where can I find my account number?
You can find your account number on the upper right portion of your bill.
Do I have to sign up for SmartHub?
No. It is meant for your online convenience to access and manage your account anytime, anywhere. If you prefer paying by mail, please use the mailing coupon at the bottom of your monthly account statement. Be sure to use this payment address: CoServ, P.O. Box 734803 Dallas, TX 75373-4803
Do I need to sign up for Auto Pay?
No. It is provided as an option for your convenience. If you prefer to mail your payment or schedule it through your bank, please do so.
I just set up Auto Pay in SmartHub. Does it go into effect immediately, or do I need to make a separate payment?
If you set up Auto Pay before your bill generated, you do not need to make a separate payment. However, if you set up Auto Pay after your bill generated and your online account indicates a balance due, you will have to make a separate payment for that amount.
Can I make a quick online payment without signing up?
Yes, you can do that here. All you need is your account number.
Do I have to sign up for paperless billing?
No. It is provided as an option for your convenience. If you do not sign up for paperless billing in SmartHub, you will continue to receive a monthly paper bill in the mail.
Have a question that’s not listed here? Please let us know.