Serving North Texas Since 1937

CoServ implements Emergency Response Plan, requests energy conservation

CoServ implements Emergency Response Plan, requests energy conservation



AUSTIN, TX, Feb. 14, 2021 – The Electric Reliability Council of Texas (ERCOT) is asking consumers and businesses to reduce their electricity use as much as possible Sunday, Feb. 14 through Tuesday, Feb. 16.

"We are experiencing record-breaking electric demand due to the extreme cold temperatures that have gripped Texas," said ERCOT President and CEO Bill Magness. "At the same time, we are dealing with higher-than-normal generation outages due to frozen wind turbines and limited natural gas supplies available to generating units. We are asking Texans to take some simple, safe steps to lower their energy use during this time."

Here are some tips to reduce electricity use:

  • Turn down thermostats to 68-degrees.
  • Close shades and blinds to reduce the amount of heat lost through windows.
  • Turn off and unplug non-essential lights and appliances.
  • Avoid using large appliances (i.e., ovens, washing machines, etc.).
  • Businesses should minimize the use of electric lighting and electricity-consuming equipment as much as possible.
  • Large consumers of electricity should consider shutting down or reducing non-essential production processes.

www.coserv.com/WinterEmergency/Given the prolonged, below-freezing temperatures, conservation measures should be implemented safely and within reason.

ERCOT has the tools and procedures in place to maintain a reliable electric system during tight grid conditions. If power reserves drop too low, ERCOT may need to declare an Energy Emergency Alert, or EEA. Declaring an EEA allows the grid operator to take advantage of additional resources that are only available during scarcity conditions. There are three levels of EEA, and rotating outages are only implemented as a last resort to maintain reliability of the electric system.



CORINTH, Texas – February 13, 2021 – In response to the extreme winter weather conditions in North Texas and the record-low temperatures in the forecast, CoServ has implemented its Emergency Response Plan (ERP). This companywide effort aligns resources where they are needed to continue serving Electric Members and Gas Customers with reliable electricity and natural gas service.

CoServ’s system is designed to have sufficient capacity to meet the energy demand. However, in light of the unprecedented and sustained prediction of low temperatures, CoServ is requesting that Members and Customers – Residential, Commercial and Industrial – cut back on their electricity and natural gas use as much as possible over the next several days.

“The low temperatures Sunday and Monday are expected to be in the low single digits,” said President/CEO Donnie Clary. “We want to get ahead of this situation and communicate to everyone now so that we can do everything we can to avoid service interruptions.”

Operations Crews are on-call and ready to respond to minimize service interruptions as much as possible.

Clary added that CoServ’s Engineering and Operations teams are closely monitoring and modeling electric load factors and our gas pressure system, and they also have a detailed plan in place should ERCOT, which manages most of the state’s power grid, initiate its Energy Emergency Alert (EEA) system. ERCOT alerts range from calls for conservation to a declaration of a statewide power emergency that could result in rotating outages—controlled, planned service interruptions designed to ensure grid stability.

Below are tips that CoServ is communicating to its customers. In addition to helping the grid, these energy-saving tips can also help customers save money.

“This is an all-hand’s-on-deck situation, and we want to do everything we can to serve and communicate with our customers,” he said. “With everyone’s help, we’ll get through this together.”


  • Set your thermostat to 68 or lower when you’re home.
  • When you turn in for the night, turn your thermostat back 5 to 7 degrees. (Don’t do this if you have a heat pump. Instead, set your thermostat as low as comfortable and maintain the setting.)
  • Avoid using washers and clothes dryers, especially during peak demand times - 6 to 8 a.m., and 3 to 8 p.m.
  • Close shades, blinds and shutters to keep warmth inside your home.
  • Unplug nonessential electrical appliances.
  • Keep your fireplace flue closed unless a fire is burning.
  • Turn down your water heater temperature setting to warm (120 degrees F).
  • If you have a pool, run your pool pump during the coldest part of the day, typically in the early morning. (There is no need to run the heater when freezing though because the circulation of the water should keep the pipes from freezing.)

CoServ is an electric cooperative and natural gas distribution company serving North Texas. Incorporated as Denton County Electric Cooperative in 1937, CoServ Electric is one of the largest electric cooperatives in the country, serving about 264,000 electric meters across Denton, Collin and four other North Texas counties. CoServ Gas was established in 1998 and serves more than 137,000 gas meters in Denton, Collin and Kaufman counties. CoServ’s mission is to deliver excellent service to our Members and Customers by providing safe and reliable energy solutions. 

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