Set up Residential Service

CoServ is not your typical utility. As an electric cooperative, we have been a part of the communities we serve since the first lines brought power to farms and rural areas in the 1930s. Today, the cooperative business model continues to thrive while providing our Members with reliable, affordable energy solutions.

In 1998, CoServ launched a natural gas distribution utility, CoServ Gas, with the same co-op mindset. CoServ Gas has grown to be the fifth-largest gas utility in Texas.

 Electric Service

Start Service

New to the CoServ territory? Not sure if you're in our service territory? Click here for an interactive map that shows our service territory.

Request New Service

Here are the details about our set-up fees, including a connection fee for processing requests on new accounts:

You will need the following information:

  • Service Address
  • Start date
  • Drivers License
  • Social Security Number
  • Phone Number
  • Date of Birth

Electric Fees:

  • $15 Refundable Membership Fee
  • $25 Electric Service Connection Fee
  • Refundable Electric Deposit*

*A credit check will determine if your account requires a deposit.

  • The membership fee refund will be applied to your final bill once all active accounts have been closed.
  • For electric service, deposits will not exceed one-sixth of your home’s annual electric bill or $105.
  • We will refund any deposits to your account after your account is closed or after we receive payment for 12 consecutive bills with no more than one late payment and zero disconnections for nonpayment.

Transfer Service

Moving from one CoServ home to another?

  1. First, use the Request New Service to set up service at your new address. NOTE: you must be logged out of your SmartHub account to access this form.
  2. Then, log in to your SmartHub account
  3. Click on the ‘Disconnect & Rate Request’ link in the left navigation pane to start your request.
  4. Select ‘Disconnect Service’ in the ‘Reason for Inquiry’ drop-down menu to fill out the form. NOTE: the disconnect date does not need to match the date of the new service connection.

Or, call our Customer Care Center at 940-321-7800, Monday–Friday, 8 a.m. to 5 p.m. (CST).

Request Service  Disconnect Service

Here are the details about our set-up fees, including a connection fee for processing requests on new accounts, additional meters and/or security lights:

Electric Fees:

  • $25 Electric Service Connection Fee
  • Refundable Electric Deposit*

*A credit check will determine if your account requires a deposit:

  • The membership fee refund will be applied to your final bill once all active accounts have been closed.
  • For electric service, deposits will not exceed one-sixth of your home’s annual electric bill or $105.
  • We will refund any deposits to your account after your account is closed or after we receive payment for 12 consecutive bills with no more than one late payment and zero disconnections for nonpayment.

Stop Service

Moving out of CoServ territory? CoServ has made it easy to disconnect service at your home through SmartHub. You can also use the chat feature below or call our Customer Care Center at 940-321-7800, Monday–Friday, 8 a.m. to 5 p.m. (CST).

Disconnect Service

  • Log in to your SmartHub account
  • Click on the ‘Disconnect & Rate Request’ link in the left navigation pane to start your request.
  • Select ‘Disconnect Service’ in the ‘Reason for Inquiry’ drop-down menu to fill out the form. NOTE: the disconnect date does not need to match the date of the new service connection.

 Natural Gas Service

Start Service

CoServ takes pride in excellent customer service and that starts with getting natural gas flowing at your home or business. You can start your new service request online or all our Customer Care Center at 940-321-7800.

Request New Service

You will need the following information:

  • Service Address
  • Start date
  • Drivers Licence
  • Social Security Number
  • Phone Number
  • Date of Birth

Gas Fees:

  • $19 Initial Gas Meter Read Fee (if gas is on at the location)
  • $65 Initial Gas Connection Fee (if gas is off at the location)
  • Refundable Gas Deposit*

*A credit check will determine if your account requires a deposit.

  • For gas service, deposits will not exceed one-sixth of your home’s annual gas bill or $60.
  • We will refund any deposits to your account after your account is closed or after we receive payment for 12 consecutive bills with no more than one late payment and zero disconnections for nonpayment.

Transfer Service

Moving from one CoServ home to another?

  1. First, use the Request New Service to set up service at your new address. NOTE: you must be logged out of your SmartHub account to access this form.
  2. Then, log in to your SmartHub account
  3. Click on the ‘Disconnect & Rate Request’ link in the left navigation pane to start your request.
  4. Select ‘Disconnect Service’ in the ‘Reason for Inquiry’ drop-down menu to fill out the form. NOTE: the disconnect date does not need to match the date of the new service connection.

Or, call our Customer Care Center at 940-321-7800, Monday–Friday, 8 a.m. to 5 p.m. (CST).

Request Service  Disconnect Service

Gas Fees:

  • $19 Initial Gas Meter Read Fee (if gas is on at the location)
  • $65 Initial Gas Connection Fee (if gas is off at the location)
  • Refundable Gas Deposit*

*A credit check will determine if your account requires a deposit.

  • For gas service, deposits will not exceed one-sixth of your home’s annual gas bill or $60.
  • We will refund any deposits to your account after your account is closed or after we receive payment for 12 consecutive bills with no more than one late payment and zero disconnections for nonpayment.

Stop Service

Moving out of CoServ territory? CoServ has made it easy to disconnect service at your home through SmartHub. You can also use the chat feature below or call our Customer Care Center at 940-321-7800, Monday–Friday, 8 a.m. to 5 p.m. (CST).

Disconnect Service

  1. Log in to your SmartHub account
  2. Click on the ‘Disconnect & Rate Request’ link in the left navigation pane to start your request.
  3. Select ‘Disconnect Service’ in the ‘Reason for Inquiry’ drop-down menu to fill out the form. NOTE: the disconnect date does not need to match the date of the new service connection.

HOLIDAY OFFICE CLOSINGS

Good Friday
Friday, March 29

Memorial Day

Monday, May 27

Juneteenth
Wednesday, June 19

Independence Day
Thursday, July 4

Labor Day
Monday, September 2

Columbus Day
Monday, October 14

Thanksgiving
Thursday and Friday
November 28 and 29

Christmas
Tuesday and Wednesday
December 24 and 25

New Year's Day
Wednesday, January 1, 2025