Welcome to CoServ

Welcome to CoServ! When you move into our service territory, you become a part of the CoServ community. We have been serving North Texas since 1937 as an electric cooperative, and today we provide reliable electric and gas service across parts of seven North Texas counties. We’re glad you’re here and look forward to serving you.

You can count on CoServ

CoServ has one of the highest reliability ratings in the state. Our Member’s experienced uninterrupted service 99.99% of the time in 2023 or in other words, they were out of power less than 31.4 minutes for the entire year!

Click here to learn more about how CoServ is Investing in Tomorrow through our dedication to reliability, technology, and service to our Members and Customers!

What to expect on your first bill

Waiting for your first bill to arrive when starting a new account can be stressful. We want to help you take the guesswork out by letting you know what you can expect.

  • When: In most cases your first bill will arrive within 30 days of account activation.
  • Where: Depending on the preferences you’ve selected, you will receive your bill via mail, email or both. 💡Not sure what you’ve selected? Be sure to signup for a SmartHub account and review or select your preferences!
  • What: Unless otherwise noted, your first statement will include all set-up fees and any deposits.

 

Electric

Gas

Membership Fee

$15.00
The membership fee refund will be applied to your final bill once all active accounts are closed.

n/a

Connect Fee

$25.00

$19.00 if gas is on at location

$65.00 if gas is off at location

Refundable Deposit*

A credit check will determine if your account requires a deposit.
If a deposit is required:

  • For electric service, deposits will not exceed one-sixth of your home’s annual electric bill or $105.
  • For gas service, deposits will not exceed one-sixth of your home’s annual gas bill or $60.

We will refund any deposits to your account after your account is closed or after we receive payment for 12 consecutive bills with no more than one late payment and zero disconnections for nonpayment.

Already received your first bill but have some questions? Check out our Help article on Understanding your Bill where we break down your bill and its key terms.

Stay in the know with SmartHub

Creating an online account through SmartHub makes it easy to manage your new account. This online and mobile app is a powerful tool with features that allow you to manage your energy use, report an outage, add additional users, and pay your bills anytime from anywhere. You can also set up Auto Pay, paperless billing, and enroll in automatic outage notifications.

Sign up today online, and be sure to download our app through your preferred app store so you can stay in the know on the go!

Additional Information

Stay on the Go and In Control

Download the CoServ app today to pay your bill, manage your energy usage and more.